Effective Date: October 4, 2024

At The Pecan Pantry, we strive to ensure a smooth and efficient shopping experience for our customers. Please review the following policies regarding shipping and returns before making your purchase.

Shipping Policy

Free Shipping

We offer free USPS Ground Advantage shipping on all orders within the continental United States.

Delivery Time

• USPS Ground Advantage shipping typically takes 3-5 business days to deliver once your order is processed.
• Please allow 1-2 business days for order processing before shipment. Orders placed over the weekend or on holidays will be processed the next business day.

Expedited Shipping

We offer Expedited Shipping for an additional fee at checkout on all orders within the continental United States.

Tracking Information

Once your order has shipped, we will provide a tracking number via email. You can use this tracking number to follow your package’s journey and estimated delivery time through the carrier’s website. Please note that delivery information provided by the shipping provider serves as confirmation of delivery.

If you do not receive your package as expected, please contact the carrier directly for assistance with tracking your shipment.

Return Policy

All sales are final on our website, including any food products. We do not allow returns, exchanges, or refunds under any circumstances.

No Returns for Food Products

Due to safety and health concerns, we do not accept returns or exchanges for food products. Once a food item is purchased, it cannot be returned or refunded.

If You Are Dissatisfied

If you are dissatisfied with your purchase or encounter any issues with your order, please contact our customer service team at thepecanpantry@gmail.com or 318-872-2921. We value your feedback and will work with you to resolve any concerns you may have.

Contact Us

For any questions regarding shipping, returns, or your order in general, please reach out to us:

THE PECAN PANTRY
Email: thepecanpantry@gmail.com
Phone: 318-872-2921

We appreciate your business and thank you for choosing The Pecan Pantry!

This Shipping and Return Policy was last updated on October 4, 2024.